My Account

Update your information, manage your payment options and buy new service plans from My Account.

If you had an "unlimited" service plan from Telcel America between July 24, 2009 and December 31, 2014, you may be entitled to a partial refund. For details, please visit

Take advantage of these features for being a Telcel AMERICA customer:

Activate Your Phone

Buy Service Plans

Add Service Plans

Check Your Balance

Access My Reserve™

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